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COMMONLY ASKED QUESTIONS

HOW LONG DOES IT TAKE TO INSTALL A TOWBAR 

Most towbars take around 2 hours to install.  

DO WE INSTALL SECONDHAND PRODUCTS 

It's a question we get asked regularly. No. We don't install secondhand products or products purchased by the customer. We only supply & install our own new products. 
Thank you 

HOW DO YOU EXPECT PAYMENT 

We carry a commonwealth bank eftpos machine in our vans. Alternatively we except cash or electronic payment once installation is finished.Thank you. 

WHY DO WE REQUIRE A DEPOSIT PRIOR TO ORDERING THE PRODUCTS 

Yes, we require a deposit prior to ordering the products. Once the item arrives, we'll contact you to arrange installation. 
Thank you 









 SAFE WORKING CONDITIONS 

We require a safe place to work on your vehicle at your home or work. With off-street parking & a garage - carport if it's raining. Thank you 

PRIOR TO BOOKING AN APPOINTMENT FOR INSTALLATION 

We work Monday to Friday during our working hours. Please make sure the vehicle is accessible during the day at either your home or work. Also we will need your keys to unlock the vehicle & check the electrics. 
On the lead up to Public or School holidays, we expect a higher demand for our services, allow enough time prior to your holiday etc, to avoid disappointment. 


Thank you 

FAQ: FAQ
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